The HProcess Group
HPROCESS is a holding company that brings together several renowned industrial companies: GOAVECENGINEERING, ETA, SVX (SERVINOX), PROCESS MIXING SOLUTIONS (PMS) and GEPS SERVICES.
This entirely French industrial group aims to strengthen and develop each entity as an ethical, reliable and sustainable partner in its field of expertise.
Each entity remains an autonomous entity, benefiting from an experienced sales team, research and development capabilities, and specialized production facilities in its core area.
The group is committed to developing ethical and environmentally friendly solutions, within the framework of a solid and coherent sustainable development (CSR) policy.
Servinox and PMS
Initially, Servinox specialized in the manufacture of valves for the brewing industry, but quickly expanded its offering to include process and tank protection equipment. In the early 1980s, the brewing and beverage sector accounted for 80% of its turnover, but the company then diversified into all areas of the food industry. In the 90s, Servinox took a new turn by conquering the cosmetic, pharmaceutical and fine chemical industries. In 1993, the company was bought by the Triballat Group, and then in 2006 by the SPLG Group.
As for PMS, since its foundation in the 1980s by an expert in mixing and agitating problems, PMS has quickly established a solid reputation in this field where technicality and experience are essential.
During the 1990s, the innovative capacity of PMS in terms of agitation and the expertise of its teams were recognized and praised by articles published in leading journals specializing in mixing and engineering techniques. In 2000, the company was bought by the Triballat group, and then in 2006 by the SPLG group.
What was the objective sought with the acquisition of QHSE software?
Two years ago now, I wanted a simple, smooth collaborative tool and that's why I asked for an online demonstration on the site.
As a quality manager at the time, I was looking to optimize the management of a management system and respond to several issues. We had data available from different sources (ERP, Intranet, spreadsheets, different products). We spent a lot of time processing this data before being able to analyze it and guide our actions and even manage our improvement action plans. To summarize, a robust management system that is difficult to manage effectively with all actors, including process drivers.
So I want a tool that is collaborative, easy to use, also structuring with respect to normative requirements and that allows us to gather and use information from different databases.
Why the Dyo by Symalean solution?
Compared to what I mentioned just before, the control module seemed to really keep all its promises during the demonstration.
However, one point that was really important for us was that we were not considering a solution that could not interface with our other software in France. So, beyond the Symalean solution, the training, support and support that were offered, this was seen as a guarantee of successful deployment. Beyond that, the competitive price was also a decisive factor in assessing the return on investment.
What have been the visible improvements within your company?
So first of all, better feedback towards the management of non-compliance, action plans and risk management.
We also observed that we had become more responsive thanks to the collaborative system, with the centralization of information, the distribution of emails and automatic notifications, especially internally, and the automation of our management process reviews. Then a significant improvement in the monitoring of action plans, but also a greater involvement of process pilots and their team. The structure of the solution really allows them to identify how their action contributes to the achievement of the company's strategic objectives. That's what was really interesting.
So what, which proves that digitalization really has its place in QHSE.
What are the next steps in the digitalization of Servinox and PMS?
Servinox and PMS will continue their transformation, the transformation of their management system, with the integration of other modules, to manage all quality, safety and environmental issues. Servinox and PMS are part of the HProcess Group, which currently includes five industrial companies, five companies and the next objective is to deploy Symalean in the other companies in the group, to achieve our habits of improving global performance and also of QSE and CSR certification.
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