At Symalean, we are convinced that the group's growth must continue on solid foundations, based on values common to all the people who compose it. This is why, since March 2021, Symalean has been ISO certified for all of its activities.
Through the implementation of an Integrated Management System (IMS), Symalean is committed to a policy of continuous improvement. This policy illustrates our desire for progress and our desire to best meet the requirements of our customers.
Provide an innovative QHSE solution, adapted both to current and future organizations, on an international scale.
In a globalized and connected environment, management systems must be able to have information and thus process it in real time, regardless of location.
However, the QHSE world suffers from a lack of digital solutions available on the market, leading to the massive use of non-collaborative and ineffective solutions.
This is why Symalean is committed to maintaining innovation as a growth engine at the heart of its general strategy.
Retain our customers by constantly measuring their satisfaction.
The customers of our Symalean software solutions are a community of users, which we listen to on an ongoing basis through various channels. Their perceptions and expectations for improvement are our main source of progress.
Our main objective: Measure customer satisfaction to adapt a functional response continuously.
Ensure the Health and Safety of the men and women who make up the company.
Symalean is convinced that the health and safety of its employees are central elements in the development of the company.
With this observation, SymaLean Group is committed to:
Meet legal and other requirements
Provide employees with safe working conditions by fighting against Musculoskeletal Disorders (MSDs) as well as Psychosocial Risks (RPS)
Promote prevention for health and safety based on the assessment of occupational risks and their prioritization.
Provide our customers with clean software solutions by accelerating our Green IT approach.
Exponential digitization needs lead to a sharp increase in the energy footprint of the sector itself and thus generate the consumption of non-renewable natural resources.
Digital ecology is a major axis to be developed to rationalize uses, promote the reduction of energy consumption and guarantee the ecological transition.
With this observation, SymaLean Group is committed to:
Systematize Green IT* for all of its activities but also when designing its products. Eco-design should be based on the A.C.V** software approach (Life Cycle Analysis)
Act with our stakeholders by raising their awareness and integrating them into our Green IT approach.
Ensuring the security of our customers' sensitive and personal data
Big Data is reinventing our world and that of businesses by significantly improving data collection, storage, and analysis. It generates major opportunities in terms of organizational development but also in terms of maintaining and gaining competitiveness.
On the other hand, this revolution is generating significant threats to cybercrime.
This is why Symalean is committed to ensuring compliance in protecting its customers' sensitive data but also all personal data processed by Symalean.
To demonstrate its compliance, SymaLean focuses its efforts on two strategic axes:
Implementation of a management system based on the ISO 27001 v2013 standard
The SMSI guarantees the formalization of methods for securing our information system. Symalean makes all associated documentation available to all its customers.
Ensure compliance with the General Data Protection Regulation (RGPD)
Integrated into the SMSI, Symalean is committed to respecting and providing evidence of all the requirements of the regulation on the protection of personal data (RGPD). In order to guarantee the sustainability of the system and the management of exchanges with our stakeholders, a DPO (Data Protection Officer) has been appointed.
To contact the DPO/SMS Manager: