.png){kind=small}
Dyo : the software for managing non-conformities
The management of non-conformities is an essential pillar of any ISO certification process. Our QHSE management software, with its functionality dedicated to non-conformities, offers you a complete solution to centralize, monitor and treat these discrepancies : whether internal, external or resulting from customer complaints.
Dyo by Symalean, designed based on best quality management practices, offers a complete solution to digitize your Quality Management System (QMS). Report non-conformities, analyze them, implement corrective and preventive actions, and monitor their effectiveness.
Regulatory compliance : a guarantee of performance and traceability
Ensure the complete traceability of your discrepancies thanks to our software for managing non-conformities. Centralize internal and external declarations and customer complaints in a single register, in accordance with ISO 9001 requirements and other QHSE standards.
Traceability and register of non-conformities
This register of non-compliance guarantees a visualization of all of them as well as their status (processed, to be analyzed, overdue, etc.).
Declaration of non-conformities in the field
Since our Mobile app QHSE, users can declare a nonconformity Or a reclamation in real time, attach a photo, specify the context and notify the teams concerned. Ideal for quick management without losing information.
Cause analysis: integrated quality tools
7M diagram, 5 Why method, cause tree... our software integrates the main analysis tools to understand the origins of non-conformities. The actions resulting from this analysis are directly linked to the QHSE action plan.
Treatment and closure of non-conformities
The registration of “treatment actions” guarantees follow-up by the person responsible for corrective actions. In addition, access a follow-up of the costs of nonconformity Or of the claim.
PDF report generation
Once the non-conformance has been addressed, you can generate a custom PDF report. All exchanges related to the anomaly are archived to ensure perfect traceability, in particular for ISO audits and certifications.
Automated reporting
Non-compliance monitoring dashboards offer you a visual summary by type, associated costs, process or impact.
An intelligent solution to manage non-conformities
With Dyo, the management of non-conformities goes up a gear. Thanks to our engine ofethical artificial intelligence and sovereign, identify, analyze and deal with non-conformities more quickly, more effectively, without overloading your field teams.
With DYO, identify, track, and resolve non-conformities in an efficient and structured manner. Detect discrepancies as soon as they occur with personalized dashboards, set up clear action plans, and track their progress until they are resolved. Generate automatically detailed reports and compliance documents, making you save precious time.
DYO is distinguished by its Ethical and sovereign AI, specially designed for QHSE issues by our team of experts.
Our AI offers unique advantages : anticipate potential non-conformities through the analysis of historical data and trends, understand the underlying problems with an in-depth analysis of root causes, and receive detailed recommendations with potential impacts and nature of actions (preventive, corrective, etc.).
Quickly resolve critical non-conformities with immediate treatment actions and facilitate internal communication and follow-up with automatic summaries. Benefit from detailed reports and visualizations for better understanding and decision-making.
Declare your non-conformities with our mobile application
Thanks to our QHSE mobile application, declare your non-conformities and complaints directly in the field. The declaration form guides you to fill in all the necessary information. You can even attach photos taken live!
Report your non-conformities instantly: your teams can report incidents, non-conformities, observations and audits directly from their smartphone or tablet.
Access documentation in real time: procedures, safety instructions, response plans; everything is accessible at your fingertips, wherever you are, even offline.
Add evidence for better traceability of your non-conformities: Attach photos to your statements. Keep track of everything that happens in the field.