What exactly is a quality monitoring indicator?
One quality monitoring indicator is a measurable data that makes it possible to monitor the effectiveness, compliance or performance of a process, product or objective in a continuous improvement process.
It can be:
• Quantitative (non-compliance rate, number of accidents)
• Qualitative (results of internal audits, customer perception),
• Normative (ISO 9001, 14001, 45001 requirements).
These indicators are essential for:
• Evaluate the progress made,
• Detect discrepancies and malfunctions,
• Manage corrective and preventive actions,
• Justify compliance to auditors and authorities.
Why integrate QHSE and CSR indicators into your organization?
Give visibility to your commitments
QHSE and CSR indicators make your commitments concrete and measurable. They translate your strategic intentions (product quality, employee safety, carbon footprint, etc.) into monitored and evaluated actions.
Meet normative and legal requirements
Most ISO standards require regular monitoring of indicators: ISO 9001 (quality), ISO 14001 (environment), ISO 45001 (health - safety), ISO 26000 (social responsibility). They are also essential to justify your commitments under the extra-financial reporting (in particular CSR or ESG).
Mobilize teams around clear goals
Well-defined and communicated indicators make it possible to involve employees, to value the results achieved and to better manage collective action plans.
How to structure your quality monitoring indicators effectively?
Define relevant QHSE/CSR objectives
Each indicator must result from a clear objective, itself linked to a coherent QHSE or CSR policy. A distinction is generally made between:
• Les strategic goals : linked to company policy,
• Les operational goals : deployed at the level of services or projects.
Selecting the right QSE or CSR indicators
An indicator is good if it meets the SMART methodology:
• Specific to a challenge,
• Measurable and quantified,
• Achievable according to the means,
• Realistic for the teams,
• Temporally defined.
For example: product compliance rate, accident frequency index, share of recycled waste, average wage gap F/H, etc.
Manage data in a dynamic dashboard
Fast and clear visualization is essential. Centralize your indicators in a QHSE dashboard facilitates their reading, updating and comparative analysis. This makes it possible to identify trends, to prioritize actions and to communicate better internally.
Facilitate the management of your QHSE indicators with Dyo
Centralize, visualize, compare, automate: that's what our software allows you Dyo by Symalean, designed to structure your QHSE/CSR approach in a fluid and collaborative way.
Thanks to its module Objectives and Indicators, you can:
• Define your QHSE strategic and operational goals,
• Link each indicator to a domain (Quality, Safety, Environment, CSR),
• Monitor the achievement of goals in real time via a dynamic dashboard,
• Export, analyze, and compare data by month, quarter, or year.
👉 If you are interested, discover our page dedicated to functionality Objectives and Indicators of our control module.
In conclusion: indicators, the cornerstone of QHSE performance
A well-thought-out, well-structured and well-monitored indicator becomes a A real lever for action and foresight in any QHSE or CSR approach. It makes it possible to align your strategic objectives with the reality on the ground, to meet regulatory requirements and to involve your teams in the sustainable process of continuous improvement.
With a tool like Dyo, you gain in readability, efficiency and impact.
